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To Place an Order
Existing customers may order by phone, fax, email, or view product through our website at www.oliveoil411.com.
Orders may be placed 24 hours a day.
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Opening an Account
If you would like to become a customer, please contact us via our toll free number 888-898-9881 during normal business hours (9am-4pm M-F) or by e-mail at
sales@katzandco.com.
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Terms
Opening orders are shipped prepaid via Visa, MasterCard and American Express.
Customers may apply for terms of 30 days. References are required, and will be checked. Should terms be granted, a valid credit card must remain on file.
Past-due accounts and returned checks will be charged to the credit card on file. A charge of $25 will be added for returned checks.
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Shipping
All prices are FOB our Napa warehouse. We always seek to ship the most economical way.
Please notify us immediately of any damage to your order in shipping. We will replace damaged goods right away.
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Order Minimums
Items are sold in full-case increments only.
The minimum Opening order is $300. The re-order minimum is $150.
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Collateral Material
Point-of-sale and other support materials are available for most products. Please let us know if you would like us to send them with your order.
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Final Word
We are here to service you, period…so please let us know what you need and we will do all we can to take care of it for you.
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